Cancellation Policy
At Scuba Cat Diving we endeavor to provide you with quality dive services. To maximize personal attention we keep to small groups of divers and students. As a result of this we have the following cancellation policy:
Courses
If you fail to show up or if you show up after the scheduled start time of your course and, if in the opinion of your instructor, we are unable to accommodate you on that day’s program, we will charge you for that day of the course, plus retail price for any manuals. For example: 3 day OWC is 14,500 baht – if you miss one day you will be charged 4833 baht plus manual. On payment of the no-show fee we will reschedule your course dependent on the bookings we have.
Diving Trips & DSD's
If you show up later than the agreed time on your booking form you will need to make your own arrangements to meet the dive boat. Please understand that in the interest of other customers, we cannot delay the boat departure time. The cost of your missed trip cannot be refunded. You are responsible for any costs incurred.
NO SHOW NO REFUND
Cancellation of Day Trip & DSD's
- Before 18:00 hrs the day before your dive trip starts 1,000 Baht per diver.
- After 18:00 hrs the day before the dive trip starts, there will be no refund.
- No show NO REFUND
Alcohol
We reserve the right to cancel your day trip or course if it is of our opinion that you are intoxicated.
NO REFUND
Liveaboard Trips
Due to the limited numbers that we carry on our liveaboards we are UNABLE TO OFFER REFUNDS.
All refunds for services paid with credit cards will incur a 10% service fee to cover bank charges.
If Scuba Cat Diving is responsible in any way for you missing your course or dive trip then we will offer you alternative dates. If for whatever reason you are unable to make those dates we will refund your money in full.
We reserve to right to amend trip itineraries and dive site selection with regards to weather and safety considerations.
